Best Washable Puppy Pads

A: Support customized sizes of 72*72 inch and above (but the maximum customized printing can only be 72 inch).

A: The laboratory measured the absorption of 800ml of liquid in 3 seconds, the water-locking layer is made of microfiber, and there is no infiltration for 24 hours.

A: 15 days for standard products, 25 days for customized models, and 18 days for expedited orders (plus 10% fee).

A: Support structure/function customization (such as detachable core layer, humidity sensor), provide 3D modeling and proofing (delivered in 7 days).

A: Starting from your request to add the quick-drying function, we will first arrange a professional technical team to communicate with you in depth to learn more about the specific requirements of the function, application scenarios and other details. This stage usually takes 3-5 working days. After that, the technical team will conduct a feasibility assessment and preliminary plan design, and combine the existing technologies on the market to formulate a technical path for product realization. This process takes about 7-10 working days. After the plan is determined, it will enter the sample production stage, which is expected to take 7-10 working days. After the sample is completed, it must undergo rigorous performance testing, and the test cycle is 7-10 working days. If the test is passed, mass production will be arranged according to your order quantity. It generally takes 25-35 working days from the purchase of raw materials to the delivery of finished products. Taken together, it will take about 40-50 working days from the proposal of the demand to the landing of the product.

A: We cooperate with well-known insurance companies to provide quality insurance services for our products. When a product causes losses to customers due to quality problems during the sales process, the claim process is as follows: As a customer, you need to collect relevant evidence as soon as possible, including photos and videos of product quality problems, customer feedback records, and detailed lists of losses caused by quality problems, etc., and submit these information to us. After we receive it, we will immediately initiate the insurance claim process and transfer the information to the insurance company. The insurance company will arrange for professional claimants to review the case, and generally give the review results within 10-15 working days. If the review is approved, the insurance company will directly pay you compensation in accordance with the scope and proportion of compensation agreed in the insurance contract to make up for the economic losses caused to you due to product quality problems, including return and exchange costs, customer compensation costs, and reasonable logistics costs arising therefrom.